This website is administered and managed by Mitsui Fudosan Resort Co., Ltd. Before using services on our website, we would like to advise you to carefully read and agree to the terms stipulated below. These terms are applied in the handling of personal information that we collect through providing hotel services, sales correspondence, and event organising businesses, other than collecting personal information on this website. If there is a special condition applied to the service content on this site, we also would like to advise you to carefully read and agree to its terms and conditions. Please note that we assume you have agreed to all of the terms and conditions when you use any of services provided on the website. Revisions to the contents of services are published on this website, and become effective on the date they appear unless otherwise stipulated. Updated versions will be posted to our website so that you are always aware of when the information provided was last updated.

We collect information about you to process the transaction and fulfill your order through this website. The information shall be properly handled for the following purposes.

1. Reservation and user registration on the Internet Accommodation Reservation page
2. Product purchase on the online shopping page
3. General enquiry including accommodation, bridal service or employment opportunities
4. Application for giveaway promotions
5. Other services that require personal information to process the customer’s request

We provide all or part of your personal information to associated companies in the Mitsui Fudosan group, consolidated subsidiaries as stipulated in its financial statements, in order to process the transaction and provide the following services.

1. Management of the booking, accommodation, and user information.
2. Management of the product order, shipment and its accounting, as well as sending requested brochures
3. Sending e-mail newsletters and postal mail to provide information about services and events. A confirmation email is also sent on subscribing.
4. User and marketing analyses to improve the operational management of our hotels.
5. User and marketing analyses to improve the quality of product planning for other facilities managed by owners of our hotels.
6. Purchasing history of customers who enquire about our hotels.
7. Providing information about our customers’ everyday life, living environment and leisure activities for products and services provided by associated companies in Mitsui Fudosan group.
8. Management of employment, job interviews, communication for confirmation, etc.

1. We share your personal information in order to process transactions as stated in ‘Why we require personal information and how we use it’ and within regulations. This shall be between our associated companies and business partners.
2. Information supplied is limited to name, address, telephone number and other information that is required solely to process the transaction and fulfil the customer’s order
3. We endeavour to protect personal information using every security measure when it is provided via writing, mail, telephone, fax, e-mail, or other electronic media. Electronic data is provided after having been encrypted.
4. When requested by a customer to stop supplying retained personal information, we will do so. Please contact our Personal Information Customer Center in this regard.

When requested by a customer to stop supplying retained personal information, we will do so. Please contact our Personal Information Customer Center as indicated below. Accordingly we will delete all or part of the information as requested in a prompt manner. We do not disclose any information when your identity cannot be verified except in cases in which an unreasonable loss is caused to a third party, or special procedures are prescribed by laws for such deletion. Part of the information can be privately modified on the website where customers can access with their ID and password.

Enquiry for personal information
Personal Information Customer Center at Mitsui Fudosan Resort Co., Ltd
TEL 03-3595-6155 (Mon-Fri 9am to 5:30pm) FAX 03-3595-6159

When requested by a customer to disclose retained personal information, we will do so. Accordingly, incorrect personal information can be corrected or added on request in a prompt manner.
Please contact our Personal Information Customer Center in writing in this regard.

Address
Personal Information Customer Center
Mitsui Fudosan Resort Co., Ltd
8F Hibiya Mitsui Building
1-1-2 Yurakucho Chiyoda-ku Tokyo 100-0006 JAPAN
TEL 03-3595-6155 (Mon-Fri 9am to 5:30pm) FAX 03-3595-6159

Cookies are used to provide an efficient service on this website. Its purposes are the following.
1. Input assistance for members on service pages
2. Tailored web and email services to suit each customer
3. Provide statistical material in which all personal identifiers are stripped

Use of cookies is solely limited to providing a better service and user analysis, not to infringe customers’ privacy. You can disable the cookie use from our website, but part of the site's function might not be available.

A cookie, which is sent for efficient use of the Internet by a web server, is a text string stored by a user's web browser. A cookie can be used for authentication, session tracking, storing site preferences, or anything else that can be accomplished through storing textual data, except for personal information.

Customer information is stored as an access log on this website. Its purposes are the following.
1. To identify and resolve the issues caused at the web server.
2. To gain higher customer satisfaction by upgrading the website and email service.
3. To utilize information obtained on the website as statistical data without identifying individuals.

An access log is a log file automatically created including the client IP address, user agent, request date/time, etc. IP address is a unique string of numbers separated by periods that identifies each computer attached to the Internet.

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites.

Your personal information provided on our website is served over secure sockets layer (SSL) using encryption technology – certified by VeriSign Japan K.K.

All content included on this site such as text, graphics, logos, layout, character designs, and trademark, is protected by the copyright laws of Japan,intellectual property rights and international copyright laws. The compilation of all content on this site is the exclusive property of Mitsui Fudosan Resort Co., Ltd and protected by the copyright laws of Japan, intellectual property rights and international copyright laws. We grant viewers a limited license to access and make personal use of this site.

We attempt to ensure that information on this site is as accurate as possible. However, we do not guarantee that service descriptions or other content on this site is accurate, complete, reliable, current, or error-free. We assume no responsibility whatsoever for any damages resulting from the use of this site.

We take no responsibility and assume no liability for damage and problems on your computer hardware and software as well as loss of your data, resulting from the use of this site or a virus. We also assume no responsibility whatsoever for any difficulties between you and a third party.

We take no responsibility and assume no liability when your enquiry or request for information cannot be submitted or received because of technical problems on the Internet.

No part of our information provided to customers may be reproduced or diverted in any form without the prior written consent of Mitsui Fudosan Resort Co., Ltd.

Revisions to the contents of services are published on this website, and become effective on the date they appear unless otherwise stipulated. Updated versions will be posted to our website so that you are always aware of when the information provided was last updated. We take no responsibility and assume no liability for any content posted by you or any third party on the message board on the site. We also reserve the right to make changes or delete inappropriate content posted to our website.

If you would like to link to this website, contact our customer representative. Your site should not contain content that could be construed as distasteful, offensive or controversial.